Payment Policy

At the Official Raw Garden Store , we strive to provide a seamless and secure transaction process for all our customers. Because we specialize in premium Refined Live Resin and high-end cannabis hardware, we utilize industry-leading encryption to ensure your financial data remains protected.

1. Accepted Payment Methods

To provide flexibility and security, we accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, and American Express.

  • Digital Currencies: For added privacy and speed, we accept Bitcoin (BTC) and other major cryptocurrencies.

  • Bank Transfers: Secure ACH or wire transfers are available for larger wholesale or bulk orders.

  • Alternative Payments: Depending on your region and current regulations, additional secure checkout options may be available at the time of purchase.

2. Payment Security & Encryption

Your security is our priority. Our checkout process uses SSL (Secure Sockets Layer) technology to encrypt your personal and credit card information. We do not store your full credit card details on our servers. All transactions are processed through secure, PCI-compliant payment gateways to protect you against unauthorized charges.

3. Billing Information & Discreet Billing

We understand the need for privacy when purchasing Raw Garden Carts or concentrates.

  • Discreet Billing: To maintain your privacy, the charge on your bank or credit card statement will appear under a neutral management name (eg, “RG Store Management” or “RG Logistics”) rather than “Raw Garden” or “Cannabis Store.”

  • Accuracy: Please ensure your billing address matches the address on file with your bank. Discrepancies may lead to automated payment rejections or delays in processing your order.

4. Order Verification & Age Compliance

In accordance with our Terms and Conditions , all payments are subject to Age Verification .

  • Your payment will only be finalized once we have confirmed you are 21 years of age or older .

  • If an order fails age verification, the transaction will be voided, and any pending authorizations on your card will be released within 3–5 business days.

5. Payment Failures & Declined Transactions

If your payment is declined, please check the following:

  • Ensure the CVV code and expiration date are correct.

  • Verify that the billing zip code matches your card’s registered address.

  • Check with your bank to see if they have placed a temporary block on high-value or industry-specific transactions.

6. Pricing & Taxes

  • All prices are listed in USD .

  • Applicable sales tax will be calculated at checkout based on your shipping destination and local state regulations for cannabis-related products.

  • We reserve the right to change pricing for our Raw Garden Disposables , hardware, and concentrates at any time without prior notice.

7. Refunds & Cancellations

Once a payment is processed and the order has entered the shipping phase, it cannot be canceled. If you believe there has been a billing error, please contact our support team immediately. For more information on refunds, please refer to our Refund & Return Policy .

8. Contact Information

If you have any questions regarding a charge or our payment protocols, please reach out to our billing department:

Official Raw Garden Store Address: 2915 Marshall Avenue, Kearney, NE 68847

Phone: +1 (479) 437-7189

Email: info@rawgardenofficialstore.com